BiuroTlumacza.co.uk » Polityka Prywatności

PRIVACY POLICY

Your privacy is important to us. The following privacy policy tells you what to expect us to do with your personal information.

Contact details

Name: Atrados LTD

Company number: 08054746

Registered address: 44 Broadway, London, E15 1XH

Email: abc@stempelek.uk

We are registered as a data controller with the Information Commissioner’s Office (ICO) under the number: ZB756957

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

Names and contact details

Addresses

Information contained in documents provided by clients for translation or consultation services

We collect or use the following personal information for information updates or marketing purposes:

Names and contact details

Addresses

We collect or use the following personal information for research or archiving purposes:

Names and contact details

Addresses

We collect or use the following personal information for dealing with queries, complaints or claims:

Names and contact details

Address

Purchase or service history

Correspondence
Information contained in documents provided by clients for translation or consultation services

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask us to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

Client's interest - in order to provide translation and consultation services we need to collect, use and process information contained in the documents or materials provided by the client for such services.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for research or archiving purposes:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

Where we get personal information from

Directly from you

Legal bodies or professionals (such as courts or solicitors)

Publicly available sources

Suppliers and service providers

Third parties: eg. other service providers with whom we cooperate providing our services as sub-contractors

How long we keep information

We store personal information for the maximum period of 2 years.

Who we share information with

Data processors

Consultants, translators, solicitors, accountants, payment processors, IT engineers

This data processor does the following activities for us: Data processors provide services to us, including but not limited to: company accounts, maintenance and updates of IT systems and websites, etc.

Others we share personal information with

Suppliers and service providers

Third parties: sub-contractors providing services to us, e.g. translators.

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organisation name: EU, USA and Switzerland based software providers (categories given below)

Category of recipient: Cloud storage providers, payment processors, document processing software (OCR, AI tools)

Country the personal information is sent to: EU, Switzerland

How the transfer complies with UK data protection law: The country or sector has a UK data bridge (also known as Adequacy Regulations)

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

24 September 2024